Privacy Policy
Effective Date: October, 17th, 2024
Synaply (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our platform or interact with our services.
1. Information We Collect
We collect the following types of personal data:
- Personal Identification Information: Name, email address, phone number, company details, and billing information when you sign up for our services.
- Usage Data: Data on how you interact with our platform, such as login details, IP addresses, browser types, and usage activity.
- Communications Data: When you contact us, we collect information about your communication, including messages, emails, and phone call data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to collect information about your browsing activity on our platform (see Cookies Policy below for details).
2. How We Use Your Information
We process your data for the following purposes:
- To Provide and Maintain Our Services: Including account creation, authentication, and ensuring secure access to Synaply.
- To Improve and Personalize Our Platform: Using analytics to enhance user experience and tailor services to meet your needs.
- To Communicate With You: Sending important updates, service-related information, marketing emails (with your consent), or responding to your inquiries.
- To Fulfill Legal Obligations: We process personal data where required by law or necessary to protect our legal rights.
- For Security Purposes: To monitor and prevent fraud or security issues related to our services.
3. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following cases:
- Service Providers: We may share data with third-party vendors who help us operate and improve our platform, such as hosting providers, email services, and analytics providers.
- Legal Compliance: If required by law, we may disclose your personal data to comply with government or legal requests.
- Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred as part of that process, subject to the same privacy commitments outlined here.
4. Data Security
We take your data security seriously. We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to safeguard your data, no transmission over the internet is entirely secure, and we cannot guarantee its absolute security.
5. Your Rights
You have the following rights concerning your personal data:
- Access and Update: You may access and update your personal information directly in your account settings or by contacting us.
- Delete or Restrict Processing: You may request the deletion or restriction of your personal data, subject to any legal or contractual obligations.
- Opt-out of Marketing: You can opt out of marketing communications at any time by following the instructions in the email or contacting us.
6. Retention of Data
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.
7. International Data Transfers
If you access Synaply from outside the United States, your data may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our platform, you consent to these transfers, subject to the same security measures outlined here.
8. Children’s Privacy
Synaply is not intended for use by individuals under the age of 18, and we do not knowingly collect data from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through our platform. Please review the policy periodically to stay informed.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Email: info@synaply.io
