Privacy Policy
Effective Date: February 7st 2025
Synaply Inc. (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services, including our SaaS platform. By using our Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of personal data:
- Contact Information: Including emails and names.
- Account Information: Including passwords and company organization chart data (such as who reports to whom).
- Payment Information: Including billing details processed via Stripe.
- User Activity: Data about your interactions with our platform to improve your experience.
2. How We Use Your Information
- Provide and maintain our services.
- Improve the user experience, including offering customer support and personalized content.
- Communicate with you, including sending marketing materials (with your consent).
- Process payments securely via Stripe.
3. Data Storage and Sharing
- Storage: Your data is stored on Amazon Web Services (AWS) servers.
- Data Sharing: We do not share your personal data with third parties, except as necessary to provide our services (e.g., Stripe for payments). If this policy changes in the future, we will notify you and update this Privacy Policy accordingly.
- Third-Party Service Providers: We use third-party services like AWS and Stripe. Your use of these services is subject to their respective terms of service. We are not responsible for the performance or availability of these third-party services.
4. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance your experience. These may be used to track activity on our platform and store preferences. If you wish to manage or disable cookies, you can do so through your browser settings.
5. User Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of marketing communications at any time.
- Request a copy of the data we have stored about you.
However, please note that in some circumstances, we may refuse access to certain types of personal data, such as detailed activity logs, if:
- Fulfilling the request would adversely affect the rights and freedoms of others.
- The request is manifestly unfounded or excessive.
- Providing the data would require significant technical or operational effort (e.g., retrieving complex data from our database).
If we refuse access to your data, we will notify you with an explanation of why the request cannot be fulfilled.
To exercise these rights, please contact us at info@synaply.io.
6. Data Security
We implement commercially reasonable security measures to protect your data while stored on AWS. However, no method of data transmission or storage is 100% secure, so we cannot guarantee complete security. You are also responsible for maintaining the confidentiality of your account credentials and agree to notify us immediately of any unauthorized access or security breaches related to your account.
7. International Data Transfers
Depending on the location of the AWS servers, your personal data may be transferred to, and stored on, servers located outside of your country of residence. By using our services, you consent to such transfers.
8. Data Retention
We retain your personal data for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, your data will be securely deleted or anonymized in accordance with applicable laws.
9. Children’s Privacy
We do not knowingly collect or solicit personal data from individuals under the age of 13. If we learn that we have collected personal data from a child under 13, we will take steps to delete such information.
10. Limitation of Liability
To the maximum extent permitted by law, Synaply Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with this Privacy Policy or the use of the Services, even if we have been advised of the possibility of such damages.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Synaply Inc.
62 Carnforth Rd, Toronto, ON, M4A2K7
Email: info@synaply.io
Phone Number: (888) 529-1836
