Frequently asked questions.
The basics, in one place. For anything else, book a demo and we'll walk you through it.
What is Synaply?+
Synaply is the structured intelligence layer between what your people know and what your organization can use. Five apps — Insights, Network, Memory, Wiki, and Stacey — work together to capture, connect, and surface organizational knowledge.
How is Synaply different from traditional knowledge management?+
Traditional knowledge management — wikis, document repositories, enterprise search — assumes the knowledge has already been written down. They store and retrieve what someone already chose to share. We have a Wiki ourselves, and it's great for that job. But the deeper problem is that 80% of organizational knowledge never gets written anywhere — it lives in heads, private threads, and closed AI sessions. Synaply is built around that gap: structured Insight Types your team captures in the flow of work, a Memory layer that preserves context across AI sessions, a Network app that maps who knows what, and Stacey to query all of it conversationally. The Wiki is one piece of a connected system, not a standalone document store.
Is my data secure?+
Yes. Synaply maintains an active SOC 2 Type 2 attestation. Every tenant is isolated, all sensitive data is KMS-encrypted at rest, and access is fully audit-logged.
What does Stacey do?+
Stacey is your AI teammate inside Synaply. She answers questions, drafts updates, captures decisions, and acts across your connected tools — always grounded in your org's knowledge, never the public internet.
What integrations are supported?+
Slack, Gmail, Google Drive, Google Calendar, and a growing list of others. If you need a specific integration, request a demo and we'll share our roadmap.
How do I get started?+
Book a 30-minute demo and we'll walk you through it for your team's specific use case.